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Use case n°1 – Robotic Process Automation


WHAT IS THE CHALLENGE?

Identify processes that can be automated: find the balance between technical feasibility, development cost and operational risk.

WHAT ARE WE TALKING ABOUT?

As part of its innovation program, Crédit Agricole CIB decided to launch the implementation of RPA – Robotic Process Automation – to automate its business processes. This enables them to allocate their resources to higher value-added tasks, while reducing operational risk and dependence on the heavy and costly developments involved in the bank’s information systems. The external solution requested by the customer is UiPath.

WHAT ABOUT DELIVERY?

Intervention as an RPA integrator
╋ Taking charge of the project and development part
╋ Relationship with UiPath provider and license management remain in the customer’s hands

CLIENT

Crédit Agricole CIB

SKILLS & ROLES

A team of 4 people
1 Project Manager
1 Functional Analyst
2 Developers (C#.net)

Methodology

Collaboration with the internal teams of CACIB HK :
╋ Functional phase: project management, identification of target processes, re-engineering and change management with all business managers.
╋ Technical phase: technical feasibility study, development, deployment and maintenance of the robots.

KEY POINTS
20
DAYS

to develop a robot

4
MONTHS

to make a robot profitable

2
HOURS

saved per day per robot