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Privacy

Personal data that can be gathered via our website

You may visit Maltem’s website without having to disclose your personal data.

However, to access certain services available on our website, such as downloading documents or forms, or if you wish to receive information, sign up for our newsletter, or for any other specific reason, Maltem may ask you for your personal data. You are under no obligation to disclose personal data; if you do not wish to do so, you will simply be unable to use the services on the Maltem website.

Maltem may complete this privacy policy with additional information relating to a specific dealing with you.

The type of personal data gathered from Maltem’s website is as follows:

  • To contact us via the website: personal information such as your name, address, email address, job title and telephone number;
  • To apply for a job: personal information such as your name, email address, CV or cover letter;
  • To register on our website: personal information such as your name and business contact details, and any other information relating to your request which might be collected via a specific form.

The personal data requested may either be optional or mandatory.

For which purposes and on which legal basis do we use your personal data?

Maltem uses your personal data only where required for specific purposes. Please view the table below for (i) a list of the purposes for which Maltem uses your personal data and (ii) an overview of the legal basis for each such purpose.

 

Purpose

Legal basis

 

  •  Communication: to respond to your questions, requests or comments, and send you any requested documentation via email.

 

Justified on the basis of our legitimate interests for ensuring proper communication.

 

  • Recruitment: to use your CV or online application for recruitment purposes, which means we will be able to contact you by email, telephone or post.

 

Necessary for taking steps prior to entering into a contract.

  • Signing up and Marketing: to receive our publications, newsletter, invitations to events organised by Maltem or to provide our customers and prospects with efficient and relevant information in relation to our services and their business activity.

 

 

Justified on the basis of your consent. Also justified for the performance of a contract to provide you with information about our services when you already are a client, or in order to take pre-contractual steps when you are a prospect.

Where the above table states that we rely on our legitimate interests for a given purpose, we consider that our legitimate interests are not overridden by your interests, rights or freedoms, given (i) the transparency we provide on the processing activity, (ii) it is necessary, (iii) the rights you have in relation to the processing activity.

We will process your personal data for the purposes mentioned above based on your prior consent when the latter is mandatory under applicable laws.

To the extent you are asked to click on/check « I accept », « I agree » or similar buttons/checkboxes/functionalities in relation to a privacy statement, doing so will be considered as providing your consent to process your personal data.

We will not use your personal data for purposes that are incompatible with the purposes of which you have been informed, unless it is required or authorized by law, or it is in your own vital interest to do so.

Will we share your personal data with third parties?

The personal data we collect from you via the website is used solely by Maltem and will not use your personal data for purposes that are incompatible with the purposes indicated in this privacy policy, unless it is required or authorized by law, or it is in your own vital interest.

Maltem shall under no circumstances sell or disclose your personal data to any third parties.

Where your personal data will be processed?

Given Maltem group’s international dimension, the personal data we collect may be transferred or be accessible, when necessary, internationally throughout Maltem’s sales, marketing and Human Resources Teams and between its affiliates. For technical reasons, it is also accessible to the authorized persons from our IT services.

Any such transfers throughout Maltem’s global business take place in accordance with the contractual clauses validated by the European Commission in order to guarantee that your personal data is always processed in accordance with EU privacy laws standards.

How long will your personal data be retained by us?

We will retain your personal data only for as long as is necessary for the purpose of processing it, whilst bearing in mind the need to answer any questions or resolve difficulties, improve on or offer new services and comply with its legal obligations (for example, accounting and legal time limits for data storage). This means that Maltem may retain your personal data for a reasonable length of time once it has finished processing it, in accordance with the legal and regulatory restrictions which apply to Maltem (for example, accounting and legal time limits for data storage), and long enough to settle any disputes, or exercise or uphold Maltem’s rights in the countries it operates in.

Once we no longer require the personal data we collect, Maltem destroys and deletes it securely. 

Security

Maltem has implemented certain technical and organisational measures to prevent any unauthorised access, misuse, disclosure, unauthorised alteration, illegal destruction or accidental loss of your personal data. 

However, providing personal data (either directly on the website, by telephone or via the Internet) is never entirely risk-free and electronic communication systems cannot be completely protected from sabotage or hacking. The Internet is an open, insecure system and Maltem may not be held liable for the security of personal data transfer.

Which rights do you have with respect to the processing of your personal data and how to exercise them?

You have the right to access your personal data at any time. You also have the right to request that the data be rectified, deleted, or to limit or object to the processing of your personal data, as well as the right to data portability as stipulated by applicable regulations.

If you have any questions about this privacy policy or wish to exercise the abovementioned rights, send an email to dataprotection@maltem.com. You are also entitled to lodge a complaint with the competent authority of your country in charge of ensuring personal data protection (in France, it is the CNIL, Commission Nationale de l’Informatique et des Libertés).

Your request must specify your full name and address in order to correspond with you. Your request will be answered without undue delay, and in any event, within one month of receipt of the request. That period may be extended by two further months due to the complexity of the request or due to a significant number of requests to be processed by Maltem. In such a case, you will be promptly informed of the extension of the response period.

Cookie Usage Policy

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit our website, it allows us to recognize your device.

Cookies aim at facilitating your navigation and give you greater web-services.

Cookies are typically categorized as “session” cookies or “persistent” cookies. Session cookies help you navigate through the website efficiently, typically keeping track of your progression from page to page so that you are not being asked the same information several times during one visit. Session cookies are stored in temporary memory and erased when the web browser is closed. 

Persistent cookies on the other hand, record user preferences for current and successive visits. They are stored on the hard disk of your device and are saved, even if your browser is restarted, in accordance with the retention period assigned to them.

What kind of cookies do we use?

Technical/necessary cookies:

We use such cookies for example, to make sure that our website is used by a human and not a robot.

Functional cookies:

We use such cookies, for example, to record your choice of language and country location, or any other setting you may have selected through the website.

Cookies for audience measurement:

We use such cookies to establish statistics on the use and frequentation of the various components of the website. Maltem relies on the solution Google Analytics for this purpose. The information generated by these cookies is transmitted, stored and analysed by Google. From there, Google compiles reports on the website activity and makes them available to Maltem. These statistics allow Maltem to improve the quality of the website. 

How long are cookies kept?

The cookies used on our website can be kept, either for the time of your visit to the website (session cookies), or, at most, for a period of 13 months (persistent cookies). 

How do I manage cookies on browsers?

 If you do not wish to use cookies, you shall configure your web browser settings accordingly. 

Cookies can be managed in different ways: depending on your preferences, you can authorize, refuse or deactivate them (a cookie that has already been deposited can only be deactivated, it will only be deleted at the end of its lifetime).

We draw your attention to the fact that the rejection of cookies may lead to some of our web services being inaccessible, or may result in less efficient web services.

You can express your choices and modify your wishes through your browser. The configuration of each browser is different. You are responsible for the correct setting of your browser according to the editor’s instructions and your preferences.

Below are instructions from the main web browser editors (links available when the policy was last updated):

Microsoft Edge

Safari

Firefox

Chrome

Opera

If you use different terminals, make sure you set your browsers to your preferences.